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How We Protect Your Personal Data

At kudajitu slot, your personal data — account details, deposit records via DANA, OVO, GoPay or QRIS, and browsing behaviour — is handled under a clear, documented policy…

Data encrypted at restDANA, OVO, GoPay & QRIS transaction privacyAccount data you can requestCookie controls in your settingsRetention periods disclosed
kudajitu slot How We Protect Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Data Rights

If you have questions about how we handle your personal information, want to correct inaccurate data, or need to request deletion of your account records, our…

Live Chat Our live chat agents are available daily from 08:00 to 23:00 WIB and can…
Email Support Send your data request or correction query to our support email.
Account Settings Portal Log into your account, head to Settings, and use the Privacy Data tab to…
HOW WE HANDLE DATA

Six Practices That Keep Your Data Safe

Our approach to data security is built around specific, operational controls — not abstract statements.

End-to-End Encryption

All data transmitted between your device and our servers — including QRIS and GoPay transaction records — uses TLS 1.3 encryption, so payment details are never exposed in transit across any network.

Cookie Controls

We use functional, analytical and optional marketing cookies. You can manage or withdraw cookie consent at any time through the cookie preferences panel in your account settings, and your choices are stored immediately.

Account Security Layers

Your account is protected by password hashing and optional two-factor authentication. We never store your raw DANA, OVO or GoPay credentials — only tokenised references returned by each payment provider's own API.

Data Retention Schedule

Transaction logs are retained for 24 months to support dispute resolution; account profile data is held for the lifetime of your active account plus 12 months after closure, in line with applicable regional requirements.

Third-Party Sharing Policy

We share data with payment processors — DANA, OVO, GoPay, QRIS — only to the extent required to complete your transaction. No marketing partner receives individually identifiable data without your explicit consent.

Your Right to Request Changes

You may request correction, export or deletion of your stored data at any time via the Account Settings portal or by emailing our privacy team. We process all verified requests within 72 hours of identity confirmation.

Common Questions About Our Privacy Policy

The questions below cover the data rights and privacy concerns we hear most often from people using kudajitu slot in Indonesia. If your question is not listed here, our live chat team (08:00–23:00 WIB) or email support can provide a direct, account-specific answer.

We collect your name, email address, phone number, and device identifiers at registration. Once you transact, we also store payment references from DANA, OVO, GoPay or QRIS — not your raw credentials, only the tokenised records each provider returns to us.

Log into your account and go to Settings, then the Privacy Data tab, to download a summary of your stored profile. For a complete data export including transaction history, email our privacy team and we will deliver it within 72 hours of identity verification.

We share data only with the payment providers you choose — DANA, OVO, GoPay or QRIS — strictly to process your transaction. Analytics partners receive only anonymised, aggregated data. No identifiable data is sold or passed to advertisers.

Active account profile data is held for the lifetime of your account plus 12 months after you close it. Transaction logs — including QRIS and GoPay records — are kept for 24 months to support dispute resolution and regulatory requirements where local law permits.

Yes. Submit a deletion request via the Privacy Data tab in your account settings or email our support team. We action verified deletion requests within 72 hours. Some records may be retained where local law requires us to keep them for regulatory purposes.

We use functional cookies to keep your session active, analytical cookies to understand how the site is used, and optional marketing cookies. You can adjust or withdraw consent at any time in the cookie preferences panel inside your account settings.

Reach our privacy team via live chat (08:00–23:00 WIB daily) or by email for a formal complaint. We acknowledge all privacy complaints within 24 hours and provide a substantive written response within 72 hours of receiving your verified request.